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It Didn’t Have to End this Way

Last week I got a call of a long-standing elderly client; his adult son was having iPhone issues.

I spoke to the son and learned that in addition to being locked out of his phone, he’d also received some very poor advice from a local shop. It get’s even worse (bad things come in three’s right?) … the phone had never been setup correctly.

The result? Around 2500 photos taken over the past 9 years gone forever.

It didn’t have to end this way.

If you own an iPhone then PLEASE:

  1. Make sure that you know your Apple ID & password. Write it in a 50c notebook and stick it somewhere safe.
  2. Make sure that you print out your recovery code. Stick it in the same notebook.
  3. Make sure that your phone is set to backup to Apple. Make sure that you have enough iCloud storage space; if you don’t then buy some more … it’s ridiculously cheap.
  4. Make sure that your photos are set to use the Apple Photo Library; trust me, Apple are far less likely to lose the master copy than you are.

Please; don’t choose to be a victim of data loss. Give me a call if you need help keeping your data safe.

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